Photos enable us to assess your window issue accurately and provide reliable quotes quickly. This approach reduces delays and helps us schedule repairs efficiently for Lavender Bay customers. We can also identify potential issues that might not be obvious during a phone call.

The service call fee covers the costs of our technician's time, travel to your Lavender Bay property, and insurance. This ensures we can provide prompt, professional assessment and quoting. The fee is typically waived if you proceed with the repair work.

Yes, Access Windows & Doors is fully insured and licensed. Details of our insurance coverage are provided on all quotes and invoices for complete transparency and your peace of mind.

If we discover any variations when we visit your Lavender Bay home, we discuss these with you before proceeding. No repairs will be completed without your explicit approval of any revised costs or changes.

A deposit secures your repair booking and covers the cost of hardware, particularly for special orders. This ensures we can reserve your appointment and obtain the correct parts for your specific window type.

Securing pets protects both our team members and your animals from accidents during repair work. Some team members may have allergies, so keeping pets away ensures a safe working environment for everyone.

Window blinds and curtains block access to windows and may be damaged if our technicians need to remove them. We ask Lavender Bay customers to handle removal before our visit to ensure efficient, safe repairs.

We don't provide same-day service, but we do offer fast turnaround times. Most window repairs in Lavender Bay are scheduled within 1-2 weeks, depending on parts availability and current workload.