Step 1: Initial Contact Contact us via phone or our online form. We'll ask about your door issue and collect basic information about your property in Cammeray.
Step 2: Photo Assessment We ask you to provide clear photos of the affected door and any visible damage. This allows our technicians to provide accurate quotes quickly, avoiding unnecessary site visits and delays.
Step 3: Fixed-Price Quote Based on your photos and description, we'll prepare a comprehensive fixed-price quote. This covers all parts and labour, so you know exactly what the repair will cost.
Step 4: Booking Once you approve the quote, we secure your repair date. A deposit covers hardware costs and holds your booking, ensuring prompt completion of your door repair.
Step 5: Professional Repair Our experienced technician arrives fully equipped and insured. We ask you to prepare your home by removing furniture from around the door area and securing any pets. The technician completes the repair efficiently, keeping disruption to a minimum.
Step 6: Completion and Follow-Up We test the door thoroughly to confirm everything works perfectly. We then discuss the completed work, answer any questions, and provide maintenance tips to extend the life of your doors.